Effective Date: 3 January 2025
These Terms and Conditions govern your access to and use of SSA PeopleOps Suite, a human resource management Platform provided by SSA Group B.V. (“SSA Group”, "we", "our", or "us"). By accessing or using SSA PeopleOps Suite (the "Platform"), you ("Client", "you", or "your") agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.
1. Scope
1.1 General Overview
The Platform is provided on a subscription basis, with the option for deployment either as a software-as-a-service (SaaS) solution or as an on-premise solution, depending on the Client's needs and agreement. SSA Group retains all intellectual property rights related to the Platform. We may modify, enhance, or refine the Platform, including adding new features or functionalities, at our sole discretion.
1.2 SSA PeopleOps Suite Overview
SSA PeopleOps Suite is a people operations platform designed for use by companies across various industries and business domains that recruit, hire, and collaborate with highly skilled specialists.
1.3 Functionality
SSA PeopleOps Suite offers a broad array of modules, including but not limited to: People Management, People Search, Projects, CV Wizard, Forms, Reports, Dashboard & Analytics, User Management, Dictionaries, Multilingual Support (English by default; additional languages available upon request), Competency Wizard, Tests, Vacancies, Subscriptions, and AI Tools.
1.4 Integrations
SSA PeopleOps Suite supports the following types of integrations:
- Standard Integrations, including but not limited to Azure Active Directory, GLPI, WordPress, CleverStaff, and Planner.
- Custom Integrations, which may be developed upon request, subject to a separate agreement.
1.5 Custom Features
Custom features and modules may be developed upon request to meet specific Client needs. These features will be subject to separate negotiation and agreement.
1.6 Technical Maintenance
SSA PeopleOps Suite includes a Standard Maintenance Package, which assists Clients with initial setup, configuration, and ongoing use of the Platform. Enhanced maintenance options may be available upon request and subject to a separate agreement.
2. Subscription and Pricing
2.1 The pricing for SSA PeopleOps Suite is based on an individual agreement between SSA Group and the Client. Pricing depends on several factors, including the scope of the Platform, number of users, selected modules, deployment model, custom integrations, and required level of customization.
2.2 No minimum subscription period is required, though long-term engagements are common, given the nature of the Platform.
2.3 Upon the start of the collaboration, the Client is required to pay the fees for both the first and the last month of Platform use.
2.4 SSA Group will issue invoices at the end of each month for the following month.
2.5 Payments for invoices are due within 5 business days from the invoice date.
2.6 Failure to make timely payments may result in the suspension or termination of Platform access until payment is received.
2.7 All fees are exclusive of applicable taxes. The Client agrees to pay any taxes required by law about transactions between the Client and SSA Group. Payments shall be made in Euro unless otherwise agreed in writing.
3. License Grant and Client Responsibilities
3.1 License Grant
Subject to these Terms, SSA Group grants the Client a non-exclusive, non-transferable, revocable license to access and use SSA PeopleOps Suite for the duration of the Client’s subscription.
3.2 Client Obligations
The Client agrees to:
3.2.1 Use SSA PeopleOps Suite solely for internal business purposes and in compliance with all applicable laws and regulations.
3.2.2 Ensure that the organization’s use of SSA PeopleOps Suite complies with these Terms.
3.2.3 Provide accurate and up-to-date information regarding their organization and system access.
3.2.4 Not engage in any activity that could disrupt or impair the functionality of the Platform.
3.3 Restrictions
The Client shall not:
3.3.1 Sublicense, sell, lease, or otherwise transfer the Platform to any third party without prior written consent from SSA Group.
3.3.2 Use the Platform in any manner that violates any law or regulation or infringes on the intellectual property rights of SSA Group or third parties.
4. Termination and Suspension
4.1 Termination by the Client
The Client may terminate these Terms at any time by providing SSA Group with a written notice at least 30 days in advance.
4.2 Termination by SSA Group (Without Cause)
SSA Group reserves the right to terminate these Terms for any reason, with 30 days' prior written notice to the Client. This right to terminate without cause is exercised at the discretion of SSA Group, but will be done in good faith and in consideration of the Client's interests. Upon such termination, SSA Group will ensure that any outstanding obligations are settled before the termination becomes effective.
4.3 Suspension or Termination Due to Non-payment
If the Client fails to make payments in accordance with the terms of these Terms, SSA Group reserves the right to suspend or terminate the Platform until all outstanding payments are made in full. Written notice of such suspension or termination will be provided, and the Platform will remain suspended until payment is received and processed.
4.4 Suspension or Termination Due to Breach
SSA Group may suspend or terminate access to the Platform if the Client breaches any material provisions of these Terms, engages in actions that disrupt the normal operation or security of the platform, or violates any applicable laws or regulations. Written notice of the suspension or termination will be provided, and the suspension or termination will take effect immediately or as specified in the notice.
5. Confidential Information
5.1 Definition
“Confidential Information” refers to any information and materials disclosed by one party (the “Disclosing Party”) to the other party (the “Recipient”), whether in tangible form, written or oral, that is designated as confidential or would reasonably be understood to be confidential based on the nature of the information and the circumstances of its disclosure. This includes, without limitation, any information regarding the business practices of either party and the Terms.
5.2 Exclusions
Confidential Information does not include information that:
- Is already known to the Recipient prior to its disclosure by the Disclosing Party;
- Becomes generally known through no wrongful act of the Recipient;
- Is independently developed by the Recipient without reference to the Disclosing Party’s Confidential Information;
- Is received from a third party without restriction and without a breach of any confidentiality obligation.
5.3 Obligations
The Recipient shall not use or disclose any Confidential Information without the Disclosing Party’s prior written consent, except as necessary for the provision or use of the Platform.
The Recipient shall protect the confidentiality of the Disclosing Party’s Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than a reasonable level of care.
5.4 Required Disclosure
The Recipient may disclose Confidential Information to the extent required by law, regulation, or court order, provided that the Recipient gives prior notice to the Disclosing Party unless such notice is prohibited by law, rule, or court order.
6. Data Protection and Data Security
We are committed to safeguarding the privacy of our Clients. We may collect, use, and share personal and non-personal data as detailed in our Privacy Policy. We will retain your data only as long as necessary for the provision of the Platform or as required by law.
7. Force Majeure
SSA Group shall not be liable for any delay or failure in performance of the Platform resulting from any cause beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, governmental regulations, or natural disasters.
8. Modifications
We reserve the right to amend these Terms from time to time. The most current version will be posted on our website, and the revised Terms will take effect immediately upon posting. Continued use of the Platform after such modifications will constitute your acceptance of the updated Terms. If you do not agree to the changes, you must cease use of the Platform.
9. Indemnity
To the fullest extent permitted by applicable law, you agree to indemnify and hold SSA Group, its affiliates, officers, employees, agents, and partners harmless from any and all claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from or related to:
- Your use of the Platform, including any actions taken by third parties using your account; and
- Any violation of these Terms. In the event of a claim, we will provide you with notice of the claim at the contact information we have on file, though failure to deliver such notice will not waive your indemnification obligations.
10. Entire Agreement
These Terms constitute the entire agreement between SSA Group and the Client with respect to the subject matter herein and supersede all prior or contemporaneous agreements, representations, and understandings, whether written or oral, regarding the Platform.
11. No Warranty – SSA Group Platform Provided "As-Is"
The Platform is provided "as-is," and SSA Group makes no representations or warranties, either express or implied, regarding the Platform, including but not limited to any implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the Platform will be error-free or uninterrupted. SSA Group disclaims any and all liability for the accuracy, completeness, or legality of any data or content submitted through the Platform.
12. Limitation of Liability
To the fullest extent permitted by law, SSA Group and its affiliates, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from or related to the use of the Platform. The total liability to the Client under these Terms shall not exceed the amount paid by the Client to SSA Group for the Platform in the past month preceding the claim.
13. Notice
SSA Group may provide notices to the Client by email, written notice, or posting on the website, as determined at SSA Group's discretion. The Client may provide notices to SSA Group at the address provided in the Terms.
14. Miscellaneous
Certain provisions of these Terms and Conditions, including but not limited to payment obligations, confidentiality, intellectual property rights, and limitations of liability, will remain in effect even after the termination of the Client’s use of the Platform.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Netherlands without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or in connection with these Terms shall be resolved exclusively through arbitration, conducted in accordance with the rules of the International Chamber of Commerce (ICC). The place of arbitration shall be Amsterdam, Netherlands, and the arbitration proceedings shall be conducted in English. The decision rendered by the arbitrator(s) shall be final and binding.
16. Contact Information
For any questions or concerns regarding these Terms, please contact SSA Group at:
SSA Group B.V.
Kingsfordweg 151, Office 1.23
1043GR Amsterdam, the Netherlands
Email: contact@ssa.group